Privacy Policy

1. Who We Are

This Privacy Policy applies to 3PMO ("we", "us", or "our"), a professional training provider operating at www.3pmo.ca, governed under the laws of the Province of New Brunswick, Canada. We offer online certification training for the Portfolio Management Professional (PfMP®) designation issued by the Project Management Institute (PMI®).

For any privacy-related questions, you may contact us at [email protected].

2. Information We Collect

We collect only the personal information necessary to process your enrollment and deliver the training program. This includes your full name, email address, and payment information. Payment transactions are processed securely by our third-party payment processor and we do not store your full credit card details on our servers.

We do not use advertising pixels, third-party marketing trackers, or behavioral analytics tools. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To process your enrollment and provide access to the course platform.
• To send you course-related communications, including access credentials and updates.
• To respond to your inquiries and provide instructor support.
• To issue your Certificate of Completion upon finishing the program.
• To process refund requests in accordance with our Refund Policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Enrollment records are retained for a minimum of seven (7) years in accordance with standard Canadian business record-keeping requirements.

5. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable New Brunswick provincial law, you have the right to access the personal information we hold about you, request corrections, and withdraw consent for non-essential uses. To exercise any of these rights, please contact us at [email protected].

6. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. All data transmitted between your browser and our website is encrypted using industry-standard TLS (HTTPS).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

8. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Province of New Brunswick and the federal laws of Canada applicable therein.